New Online TWIC Renewal Process

The TSA has introduced a new online process for Transportation Worker Identification Credential (TWIC) renewals.

On August 10, 2022 the Transportation Security Administration (TSA) announced that beginning August 11, 2022, they had improved the renewal process for the Transportation Worker Identification Credential (TWIC®) to help support critical transportation workers. Online renewal has been enabled for current TWIC holders, eliminating the need to visit an enrollment center and making the five-year renewal process more convenient.

TWIC is required by the Maritime Transportation Security Act to gain access to secure areas of the nation’s maritime facilities and vessels. It is jointly administered by the Transportation Security Administration (TSA) and the U.S. Coast Guard. TSA conducts the background checks to determine eligibility and issues the TWIC while the Coast Guard regulates the use of the TWIC in the maritime environment.

Almost 60 percent of TWIC holders renew their card every five years. By renewing online, workers supporting U.S. critical infrastructure and supply chains can avoid travel time and expenses associated with being away from work. The TWIC card is typically delivered to eligible applicants in less than 10 days, although those with more complicated cases may require 60 days or more for processing. Applicants may check their status online at any time.

Most applicants, including U.S. citizens, nationals, asylum seekers, refugees, lawful permanent residents, and non-immigrants in lawful status, may renew online without visiting an enrollment center. The TSA enrollment provider website provides information on TWIC enrollments and renewals. If applicants are unable to renew online, they may contact customer service at (855) 347-8371. For more information on the TWIC program, visit the TSA TWIC website or the Coast Guard TWIC website.

See the original TSA press release here.

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